MERCER>IS< PRIVACY STATEMENT

This Site is operated by Mercer Human Resource Consulting Pty Ltd ABN 32 005 315 917 ("Mercer" "We", "Our", "Us") as a corporate authorized representative #260851 of Mercer Investment Nominees Limited ABN 79 004 717 533, at 101 Collins Street, Melbourne 3000.

Mercer takes your privacy seriously. This Privacy Statement ("Statement") describes how we collect and handle information about individuals. This Statement does not apply to the practices of companies that we do not own or control, to persons we do not employ, or to Web sites we do not own or operate.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood and accepted the practices described in this Statement. In particular, you are consenting to our handling of your personal information in accordance with the practices described in this Statement. Please read this Statement carefully and be aware that we may change it at any time. We last revised this Statement on 24 June 2004.

Mercer abides by the National Privacy Principles ("NPPs") under the Privacy Act 1988 (C'th).

Information We Collect

Our server records the information provided by your browser when you visit this web site. This includes the date and time of your visit, the pages accessed and documents downloaded. It also includes your server's IP address and if you have been referred to this web site from another web site, the address of the referring site. This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this information to evaluate our web site performance and to continually improve our services.

We collect the information provided by you to us. This may include employee's name, address, date of birth, gender, occupation, health information, salary, tax file number, the amount of contributions to a fund and related information.

This Site uses cookie files to provide you with a unique session identification whilst using the Site. A Cookie is a small text file that a web site stores on your computer to identify you during a visit. This session identification is used to ensure accurate processing on the site, but does not contain any information that identifies you personally. The cookie is overwritten each time you re log onto the site. You have the ability to delete the cookie files from your hard drive at any time, however it should be noted that the cookie files may be necessary for you to access, and use to the full potential, all the content and features provided on this site.

SHARING AND DISCLOSURE OF INFORMATION

Mercer is not in the business of selling personally identifiable information to others. Mercer may, however, share or disclose information you provide us to other companies and people under the following circumstances:

Agents and Service Providers We sometimes employ or contract with other companies and individuals to perform functions on our behalf, such as printing and sending promotional material. They have access to only such information about Users as is needed to perform their functions, but may not use any of this information for other purposes.

Legal Matters Mercer and companies related to Mercer (together "Mercer Companies") may disclose any personal information about you or your use of the Site, or any other information that you submit if Mercer Companies have a good faith belief that such action is necessary to:

• protect and defend the rights, property or safety of any Mercer Company; or its affiliates, customers, or suppliers, other users of this Site or the public; or
• enforce the Mercer IS Terms and Conditions; or
• respond to claims that any content violates the rights of third parties.

We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process, contractual obligations or governmental request.

Your Instructions We may share any information you submit on or to the Site or we otherwise retain when we have your consent to do so or when we need to share it to provide the information or service you or your employer have requested.

Mercer does aggregate personally identifiable information and may disclose aggregated information to third parties for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you.

LINKS

This Site may contain links to other sites. The privacy policies or statements at these other sites may be different from this Statement. Those sites' privacy policies or statements will govern the use of information you provide to them.

SECURITY

We place a high priority on the security of visitor and User information. We maintain the Site and all associated data with technical, administrative, and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification, and improper disclosure. The information you enter on the Site, including your password, are stored securely by Mercer on our data servers. However, no computer system or information can ever be fully protected against every possible hazard. Mercer is committed to providing reasonable and appropriate security controls to protect this Site and its information against foreseeable hazards.

You must maintain the confidentiality of your password, and are responsible for restricting unauthorized access to your computer.

STORAGE AND ACCESS TO INFORMATION

You can access your information by contacting Mercer's Privacy Officer. A fee may apply. There are some circumstances in which Mercer is entitled to deny an individual access to information. Mercer's Privacy Officer will advise if any of these circumstances apply. We take reasonable steps to ensure that any personal information we hold about you is accurate, complete and up to date. You may review, correct, update or delete the information that we maintain about you. Please contact us whenever there is a change to your personal information or as soon as you are aware that the details we have about you are not entirely accurate. If you ask to delete or change information on our system, we may retain such information for a period in our backup systems as a precaution against system failures. We may retain some information for longer periods as required by law, contract or auditing requirements.

All information that is submitted through this Site is collected and handled in Australia but user information may be transferred to Mercer Company offices and service providers throughout the world as we seek to improve the content of this Site.

CONTACTS AND COMPLAINTS

If you have any questions or concerns about this Statement, please contact our Privacy Officer at our office on telephone 1300 136 202.

By using this web site, you consent to the collection, use and transfer of your personal information as described in this Statement.

© 2004, Mercer Human Resource Consulting Pty Ltd